Anglais
Arabic
Serge CHAMELIAN
Chargé de cours
Institut de gestion des entreprises
+961 (1) 421 000 serge.chamelian@usj.edu.lb
Highly accomplished professional with 20+ years of international experience driving optimal business growth
profitability across the tourism sector through technology inclusion and top-notch strategies.
Direct experience within tourism private sector from development and management standpoint. Strong ability to
lead multi-skilled teams to collaborate cross-functionally for the benefit of the clients, ensuring effective use of
revenue management and distribution practices through client/business consultations while integrating various
software and tools into daily activities to support operations. Skilled in providing strategic distribution and pricing
tactics to boost revenue growth by predicting consumer behaviour and optimising product availability. Compelling
communicator and exceptional interpersonal skills with fluency in English, Arabic, French, and Armenian.
Education
| Diplôme | Université | Pays | Année |
|---|---|---|---|
| Doctorat | University of Surrey | Royaume-Uni | |
| Licence | 1999 | ||
| MBA | 2003 |
Enseignement universitaire hors USJ
| Enseignement universitaire hors USJ | Pays | Etablissement | Date début | Date fin |
|---|---|---|---|---|
| Intervenant Externe pour le programme MBA et Luxury | France | |||
| Intervenant Externe pour les Etudiants en Master et Licience BBA | France | |||
| Hospitality Management for Masters Students | Autriche |
Expérience professionnelle hors USJ
| Expérience professionnelle | Organisation | Date début | Date fin |
|---|---|---|---|
| h-hotelier | 2009-01-01 | ||
| Escales | 2021-01-01 |
Domaine d’expertise
Arts, Lettres et Sciences humaines; Sciences religieuses
Thématiques de recherche
Hospitality Revenue Management
Publications et communications
QR Code - A new Marketing Tool for the Hospitality Industry ', Hospitality news Magazine Middle East November/December 2012
issue, Ehotelier.com newsletters from October 31, 2012, http://shar.es/cDSpT
Nov 11 ‘Emerging Media in Hospitality Marketing Mix’, Hospitality news Magazine Middle East November/December issue.
Ehotelier.com newsletters, chosen as a top article from October 26 2011, http://t.co/8fjO1ME9
‘Implementing good CRM strategies helps improve profitability', Hospitality news Magazine Middle East June/July issue.
Ehotelier.com newsletters from June 17 2011, http://shar.es/HevoD .
‘Effective room forecasting is key to the hotel’s future performance’, Hospitality news Magazine Middle East February/March
issue. Ehotelier.com newsletters from March 01 2011, http://ehotelier.com/hospitality-news/item.php?id20436_0_11_0_M
‘Managing revenue in a downturn part II’, Hospitality news Magazine Middle East December/January issue.
Ehotelier.com newsletters from January 12 2011, http://t.co/PSQexKj
‘Managing revenue in a downturn part I’, Hospitality news Magazine Middle East October/November issue.
Ehotelier.com newsletters from January 11 2011, http://t.co/IzEhjvE
‘Il fait l’actualité, Serge Chamelian crée une société de gestion des revenues hôteliers’, Le Commerce du Levant July 2010 issue.
‘How to maximize revenues minimize costs’, Hospitality news Magazine Middle East June/July issue.
Ehotelier.com newsletters from January 13 2011, http://t.co/hWtaZfI
July 08 ‘Tailor-made pricing with Revenue Management, Dynamic Pricing for the Hotels’, Amadeus S.A.S. newsletter July issue.
http://www.amadeus.com/newsletters/hotels/jul08/en/rms1.html
Attended “Shippax Ferry Shipping Conference 2009”, Marseille (France) – Bastia (Corsica).
Attended “Hotel Revenue Management and Pricing in Travel Middle East” conference by Eye for Travel (Abu Dhabi, United
Arab Emirates).
Attended “Hotel Revenue Management and Pricing in Travel Middle East” conference by Eye for Travel (Abu Dhabi, United
Arab Emirates).
Presented and Panel speaker “Align your Distribution Channels with Revenue Management”, conference by Eye for Travel
(Munich, Germany), “Revenue Management and Pricing in Travel Europe 2008”.
Hogia – Bookit Ferry conference Helsinki (Finland) – Tallin (Estonia).
Attended “Travel Distribution Summit Europe 2008” conference by Eye for Travel (London, United Kingdom).
Feb 11 Dec 10 Oct 10 Jul 10 Jun 10 Dec 08 Dec 08
Nov 07 Attended the “