Diplôme	Université	Pays	Année
Doctorat - Sciences de gestion	Université de Grenoble - Alpes	France	2011
Master professionnel - Informatique de Gestion	Université Saint-Joseph de Beyrouth	Liban	2006
Master - management information systems	Université Pierre Mendès France (Grenoble II)	France	2006
Maitrise - Informatique de Gestion	Université Saint-Joseph de Beyrouth	Liban	2004
Licence - Informatique de Gestion	Université Saint-Joseph de Beyrouth	Liban	2003

management information systems

My research focus is on joining the two approaches of management information systems: the functional and the technical. Consistent with my academic background, my research works involve in developing and applying models, methodologies and concepts in areas of business performance management, and business value. Those models and concepts rely on, but not limited to, business process reengineering, Green IT, Behavioral Market Orientation, CRM Process, Instant Messaging and Project Management.

Safieddine, F., Nakhoul, I. Mobile Instant Messaging (M.I.M.) in Improving S.M.E. in Manufacturing: Case Study. Wireless Pers Commun (2021). https://doi.org/10.1007/s11277-021-08307-4 2021-Kayapinar U., Spathopoulou F., Safieddine F., Nakhoul I. and Kadry S.: Tablet Use in Teaching: A Study on Developing an Attitude Scale for Academics Eurasian Journal of Educational Research (EJER) 18(78):1-29 2018-Safieddine F. and Nakhoul I.: Generic Business Process Model for SMEs in M-Commerce Based on Talabat’s Case Study Challenges and Opportunities in the Digital Era, pp. 264-278, Springer, ISBN 978-3-030-02130-6 2018-Safieddine F. and Nakhoul I.: Generic Business Process Model for SMEs in M-Commerce Based on Talabat’s Case Study Conference on e-Business, e-Services, and e-Society, I3E Kuwait, October 2018-Nakhoul I., Safieddine F. and Ismail R.: Introducing B2i2C: an M-commerce model for SMEs The International Conference on Engineering & MIS http://ieeexplore.ieee.org/document/8272964/ Monastir, Tunisia, May 2017-Safieddine F. and Nakhoul I.: Carbon Break Even Analysis: Environmental Impact of Tablets in Higher Education International Journal of Advanced Computer Science and Applications(IJACSA), 7(5), 2016 2016-Safieddine F., Nakhoul I., Kayapinar U., Spathopoulos F., and Kadry S.: System Requirement Analysis for E-Learning Educational Tablet at Higher Education INTED, Valencia, March 2016-Nakhoul I. and Safieddine F.: Quantitative Cost-Benefit Analysis of Green Courses: Case Study INTED, Madrid, March 2015-Nakhoul I.: Business Value of the CRM Approach – the case of 5 star hotels in Lebanon, 389p. Ph.D. Thesis, France, Grenoble 2011-Nakhoul I.: “L’effet des caractéristiques du pays sur l’amplification d’une approche CRM” Tutorat Grand Sud, Annecy, France 2008-Nakhoul I.: “Les facteurs clés de réussite des projects CRM” Doctoral Workshop AIM, Paris, France