This course will highlight the needed 21st century skills with a highlight on communication skills, conflict management skills and negotiation skills

Temps présentiel : 17.5 heures

Charge de travail étudiant : 35 heures

Méthode(s) d'évaluation : Examen écrit

Référence :
• How successful people grow, John C Maxwell • The difference Maker, John C Maxwell • The definitive book of Body Language, Allan & Barbara Pease • The 7 Habits of Highly Effective People, Stephen Covey • Emotional Intelligence, Daniel Goleman