Operational Structure Responsible for Process Management

The Quality Assurance Operational System is overseen by the Strategic Steering Committee (SSC) which is headed by the Rector and includes the Vice-Rectors, the University’s Secretary-General, the Delegate of the Rector for University Pedagogy, the Delegate of the Rector for Information Technology, the Delegate of the Rector for Professional Development, the Director General of Hôtel-Dieu de France (HDF), the Coordinator and members of the Quality Assurance Operational Steering Team. The Strategic Steering Committee also includes the four Deans and four tenured instructors representing the four disciplinary fields, as well as the two student representatives. It is steered by the UAQ Coordinator.

Quality Assurance Operational System

The role of the Strategic Steering Committee (SSC) is to endorse the annual Action Plan proposed by the Quality Assurance Unit, validate the remediation plans, self-assessment reports, etc., and take a stance on the evaluation reports submitted by the experts of the accreditation agencies. The Committee also manages the development of the University’s Strategic Plan and ensures that the Plan is aligned with the University’s mission, vision, and values. More specifically, the Committee:
 
- Identifies the axes and forms the ad hoc commissions responsible for the development of the Strategic Plan.
- Validates the indicators of the Strategic Plan and ensures their alignment with the requirements of raking agencies. 
- Sets, based on the recommendations of the ad hoc commissions, the target levels for the satisfaction indicators’ results, by area and analysis topic.
- Validates the Action Plans proposed by the ad hoc commissions.
- Analyzes the indicators’ results and the Strategic Plan follow-up reports.
- Identifies areas for improvement, sets goals, and monitors progress in collaboration with the relevant sub-committees. 

At the Central Administration level, the Vice-Rectors and Office Directors contribute to the transmission of data and results to the Quality Assurance Unit, for the purpose of closing the Quality Assurance cycle and drafting the self-assessment report. The Vice-Rectors appoint the project leaders of the quality improvement and management projects.

At the institutional level, a Quality Assurance Committee is created in each institution, where a Quality Assurance referent ensures coordination and acts as a liaison between the Quality Assurance Unit and the institution. The Committee is responsible for the assessment of the institution and its academic programs, the planning and prioritizing of the necessary improvements, the appointment of improvement project managers, and the follow-up of the projects.