This course demonstrates the systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies. The purpose of leading a change is to understand its reasons, determine each stage of the transition curve, implement strategies for effecting change, foster trust and teamwork during change to help people adapt quickly.

Temps présentiel : 22.5 heures

Charge de travail étudiant : 100 heures

Méthode(s) d'évaluation : Commentaire de documents, Etude de cas, Evaluation - Examen final

Référence :
Kotter, J. P. (2012). Leading change. Boston, Mass: Harvard Business Review Press. • Kotter, J. P., & Rathgeber, H. (2017). Our iceberg is melting: Changing and succeeding under any conditions. New York: St. Martin›s Press. • Hiatt, J. (2006). ADKAR: A Model for Change in Business, Government and Our Community Paperback. Prosci Learning Center Publications Loveland, Colorado. • Thomas, G. (2018). Communication for Change Management: Mastering Communication to Architect Change. Kindle Edition.