Organizations today need to change rapidly to maintain their competitive advantage. Rapid change requires leaders and employees who are adaptive, work effectively, constantly work on improvements and share the need to make profit. Emotional Intelligence is about achieving better results for individuals, teams and organizations. It is about improving organizational performance. People from large and small organizations have to learn to better manage their time, people and performance, to deliver exceptional quality and to manage culture change.

Temps présentiel : 17.5 heures

Charge de travail étudiant : 32.5 heures

Méthode(s) d'évaluation : Examen final, Examen partiel, Participation et assiduité

Référence :
Daniel Goleman, Emotional Intelligence Travis Bradberry, Emotional Intelligence 2