063LXCBM3 | Luxury Customer Behavior |
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This course will provide students with comprehensive and behavioural marketing concepts. Building on what they have learned about consumer buying-decisions they are now offered the chance to take a new perspective and uncover luxury market fundamental requirements. Interpreting complex and ambivalent consumer attitudes by grasping psychology and economic theories, differentiating luxury through three dimensions: functional (i.e. excellent quality), experiential (i.e. sensational pleasure), and interactional (i.e. recognisable style). Social studies, economical disruption analysis and behavioural insights are tackled in term of processes, scrutinized to understand the ability of businesses to offer and sustain luxury goods and services value in a high competitive environment. Temps présentiel : 17.5 heures Charge de travail étudiant : 57.5 heures Méthode(s) d'évaluation : Examen final, Participation et assiduité, Travail personnel Référence : |
Ce cours est proposé dans les diplômes suivants | |
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Master en hospitality management - option : luxe et style de vie |