(+961) 1 421 000 ext serge.chamelian@usj.edu.lb
Highly accomplished professional with 20+ years of international experience driving optimal business growth profitability across the tourism sector through technology inclusion and top-notch strategies. Direct experience within tourism private sector from development and management standpoint. Strong ability to lead multi-skilled teams to collaborate cross-functionally for the benefit of the clients, ensuring effective use of revenue management and distribution practices through client/business consultations while integrating various software and tools into daily activities to support operations. Skilled in providing strategic distribution and pricing tactics to boost revenue growth by predicting consumer behaviour and optimising product availability. Compelling communicator and exceptional interpersonal skills with fluency in English, Arabic, French, and Armenian.
| Diplôme | Université | Pays | Année |
|---|---|---|---|
| PhD | University of Surrey | Royaume-Uni | 2024 |
| PhD | University of Surrey | Royaume-Uni | 2024 |
| PhD | University of Surrey | Royaume-Uni | 2024 |
| PhD | University of Surrey | Royaume-Uni | 2024 |
| PhD | University of Surrey | Royaume-Uni | 2024 |
| MBA | Ecole Supérieure des sciences économiques et commerciales | France | 2003 |
| Post Graduate Diploma In Hospitality Managementoa | Les Roches | Suisse | 2000 |
| Licence Lebanese American University | 1999 | ||
| Associate Diploma | Lebanese American University (LAU) | Liban | 1998 |
| Enseignement universitaire hors USJ | Pays | Etablissement | Date début | Date fin |
|---|---|---|---|---|
| Intervenant Externe pour le programme MBA et Luxury | France | CERAM Sophia Antipolis | 01/01/2023 | |
| Hospitality Management for Masters Students | Autriche | University of Innsbruck | 01/09/2016 | 29/10/2020 |
| Intervenant Externe pour les Etudiants en Master et Licience BBA | France | Ferrières Hospitality & Luxury Management School | 01/01/2016 |
| Expérience professionnelle | Organisation | Date début | Date fin |
|---|---|---|---|
| Escales | 01/01/2021 | ||
| h-hotelier | 01/01/2009 |
Arts, Lettres et Sciences humaines; Sciences religieuses
Hospitality Revenue Management
QR Code - A new Marketing Tool for the Hospitality Industry ', Hospitality news Magazine Middle East November/December 2012 issue, Ehotelier.com newsletters from October 31, 2012, http://shar.es/cDSpT Nov 11 ‘Emerging Media in Hospitality Marketing Mix’, Hospitality news Magazine Middle East November/December issue. Ehotelier.com newsletters, chosen as a top article from October 26 2011, http://t.co/8fjO1ME9 ‘Implementing good CRM strategies helps improve profitability', Hospitality news Magazine Middle East June/July issue. Ehotelier.com newsletters from June 17 2011, http://shar.es/HevoD . ‘Effective room forecasting is key to the hotel’s future performance’, Hospitality news Magazine Middle East February/March issue. Ehotelier.com newsletters from March 01 2011, http://ehotelier.com/hospitality-news/item.php?id20436_0_11_0_M ‘Managing revenue in a downturn part II’, Hospitality news Magazine Middle East December/January issue. Ehotelier.com newsletters from January 12 2011, http://t.co/PSQexKj ‘Managing revenue in a downturn part I’, Hospitality news Magazine Middle East October/November issue. Ehotelier.com newsletters from January 11 2011, http://t.co/IzEhjvE ‘Il fait l’actualité, Serge Chamelian crée une société de gestion des revenues hôteliers’, Le Commerce du Levant July 2010 issue. ‘How to maximize revenues minimize costs’, Hospitality news Magazine Middle East June/July issue. Ehotelier.com newsletters from January 13 2011, http://t.co/hWtaZfI July 08 ‘Tailor-made pricing with Revenue Management, Dynamic Pricing for the Hotels’, Amadeus S.A.S. newsletter July issue. http://www.amadeus.com/newsletters/hotels/jul08/en/rms1.html Attended “Shippax Ferry Shipping Conference 2009”, Marseille (France) – Bastia (Corsica). Attended “Hotel Revenue Management and Pricing in Travel Middle East” conference by Eye for Travel (Abu Dhabi, United Arab Emirates). Attended “Hotel Revenue Management and Pricing in Travel Middle East” conference by Eye for Travel (Abu Dhabi, United Arab Emirates). Presented and Panel speaker “Align your Distribution Channels with Revenue Management”, conference by Eye for Travel (Munich, Germany), “Revenue Management and Pricing in Travel Europe 2008”. Hogia – Bookit Ferry conference Helsinki (Finland) – Tallin (Estonia). Attended “Travel Distribution Summit Europe 2008” conference by Eye for Travel (London, United Kingdom). Feb 11 Dec 10 Oct 10 Jul 10 Jun 10 Dec 08 Dec 08 Nov 07 Attended the “